What is the Transaction Number in UAE and How to Obtain It?

Last Updated on December 4, 2024

In the UAE, government services for individuals and companies, such as visas, business licenses, road permits, work permits, and other related services, are not free. You need to pay the fee either electronically or physically to access these services. When the payment is made, it generates a receipt printed with a unique reference number is called a transaction number in UAE.

What is the transaction number in UAE?

It is a reference number that works similarly to the bank account; the bank employees access your details and balance using your account number, and the transaction number allows you or government officials to check the status of services you paid for.

How Does this number Work?

1. Acts as a Payment Voucher:

   It is the payment voucher containing certain details, including date, time, payment purpose, payer information, and associated service.

2. Tracking Transactions:

   If a dispute arises regarding a transaction, you can use the transaction number to verify whether it succeeded or failed. Whatever method (digitally or physically) you pay, the system deposits the amount into the bank account of the relevant ministry. The transaction number also helps reconcile the payment with the bank.

3. Service Status Check:

The government officials under the relevant ministry will process the service you requested.  Each action an employee takes it saved into the government database, mentioning your payment transaction number.

The system saves the status of your service request, whether it is under review, rejected, approved, or requires additional action from you. When you or a government official enter the transaction number, the system displays the status.

How to get your transaction number in UAE?

To obtain the transaction number in the UAE is not a big deal but it depends on who applies the services.

1. Get through email: If you apply or pay yourself for a visa, labor card, work permit, medical screening, license, traffic fines, and many more services. You will get an email with payment confirmation. Check on that receipt the transaction number is there.
2. Get through text: The Ministry sends you a payment confirmation notification via text if you registered using a UAE phone number.
3. Connecting to the employer: If your employer handles the application and payment on your behalf, they keep the payment voucher, whether the transaction is completed physically or electronically. You can ask it from them.

The UAE government requires you to enter the transaction number to access your service status online. This ensures the system provides accurate information and prevents others from accessing someone else’s details.