PSBD is the Private Security Business Department now it has changed the name to ASSAD (Axillary Security Service Department). It is a government body that regulates the private’s security industries and security personnel in Abu Dhabi, Sharjah, Ras Al Khaimah, Umal Quin, Fujairah, and Ajman. If you’re looking for a way to pass a psbd security interview in the United Arab Emirates, you’re in the right place.
Here in this article, I’d like to give you the most popular security guard interview questions and their sample answer.
Security guard companies in the UAE that have been licensed from the ASSD or PSBD recruit candidates before sending them to the NSI for training (National Security Institute). The interview is very important because it judges whether you are fit for that role or not.
PSBD security interview questions & answers
Tell me about yourself?
Answer: Sir I am Raj from Rajasthan of India, I have passed the intermediate and have 5 years of experience in the Indian Army, and 3 years of experience as a security guard at the Taj hotel.
2. What did you do in your previous job?
Answer: When I was in the army, I had to do post duty, patrol, sentry, etc. As a TAJ hotel security guard, I have performed several duties, including reception security, guest escort, area dominance patrol, and lost & found handling.
3. In case of fire what you are going to do?
Answer: First thing I’m going to set off the alarm and try to fight the fire by using a fire extinguisher if controllable. If the fire cannot control I need to call the fire department and inform my officer in charge as well as a control room.
4. How many types of fire are there?
- Class A, (Ordinary combustible): paper, wood, plastic
2. Class B, (Flammable liquid): petrol, diesel, kerosene, paint, thinner
3. Class C, (Flammable gases): LPG & CNG
4. Class D, Electrical
5. Class E, Metal fire ( Aluminum, Magnesium, and Potassium, etc).
5. As the mall guard how would you handle the angry customer?
Answer: In the mall, the security guard often faces frustrated customers who are upset with the security guard, too. In this situation, I would try to figure out the cause of a customer’s irritation. If they are upset with the company policy then I would try to explain the importance of the policy for them and other people.
If the customer is upset with the products and services then I would contact the department which can solve the problem.
6. How would you handle an employee who does not comply with company rules?
Answer: I would notify the employer not to break the rule, if they repeat it I would report to the department and to the concerned person.
7. What are the mistakes you’ve made in your previous job?
Answer: Everyone do mistakes but these should be overcome ourselves. One of the mistakes I did in my previous job is allowing the visitor without informing the person they want to visit because I could not reach out to him through telephone.
The visitor was not appointed to visit the employee although he told me that he had got the appointment. Since then I started never allowed any visitors without informing the employee.
8. What will you do if the police come to your place?
Answer: I would obtain these things from the officer.
- Officer name
- number of the officer
- File number
When the officer leaves I would write the report and inform the control room and supervisor.
9. You saw the people are fighting near your duty place?
Answer: I would analyze the situation and trying to determine what is happening. If it is just a quarrel I would just monitor the situation but something gang-related then call the police and inform to control room for backup.
10. Why you want to join our company?
Answer: Sir, as I know that your company is a leading security company in the UAE, I believe that your company can be a big platform to showcase my talent and grow my career.
Conclusion: These above are the most frequently asked psbd security guard interview questions. The interviewer can ask other questions, so, you should be prepared for the other possible questions, therefore, I have written the other post of ASSD security interview question click the link below;